With Altvia Care, you get the best of both worlds: comprehensive support for our suite of products and access to a consulting team that rivals the best Salesforce.com and technology consulting firms out there.
On top of that, we understand your business. Working exclusively within the private equity ecosystem, we realize that a multi-family office is different from a middle market buyout fund, and we know how to customize your system to reflect those differences.
“The fact that the team at Altvia understood our business, understood our industry, and also took the time to understand our specific goals made all the difference.”
– Dan Nifong, Associate, Investors Management Corporation (formerly Morehead Capital)
BUSINESS SOLUTIONS INCLUDE:
• Our Customer Success gurus work directly with your team to build a roadmap for ongoing success. We understand the challenges you’re facing and will make recommendations for how to achieve your specific goals. This helps ensure that you gain ongoing value from our solutions.
• At Altvia, we focus on making the transition easy for your team by getting it done right the first time. Our consultants will work directly with your team to build a plan ensuring efficient implementation and effective change management. We don’t believe in a one-size-fits-all approach, so our engagements are rightsized to deliver the service you need to be successful.
• We’re problem solvers, empathizers, learners, and advocates. We approach every interaction as an opportunity for our team to engage with yours to enhance your experience and maximize the value of our solutions. We strive to leave you in a better place than before you reached out. This is the Altvia Care difference.
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